1. General Information

The information provided on the ClaimSure Medical Solutions Pty Ltd website (claimsuremed.co.za) is intended for general informational purposes only.

While we make reasonable efforts to ensure that the information presented is accurate and up to date, ClaimSure does not warrant that all information is complete, accurate, current or free from errors or omissions.

2. No Medical Advice

ClaimSure provides medical billing, claims administration and revenue cycle management services.

ClaimSure does not provide medical diagnosis, treatment or clinical advice.

Nothing contained on this website should be interpreted as medical advice or as a substitute for consultation with a qualified healthcare professional.

3. No Legal, Financial or Accounting Advice

Information relating to medical billing, claims, revenue cycle management, healthcare administration or business processes is provided for general informational purposes.

Nothing on this website constitutes legal, financial, accounting or other professional advice.

Where appropriate, users should obtain advice from a suitably qualified professional.

4. Medical Claims and Reimbursements

ClaimSure may assist healthcare practices with medical billing, claims submission, claims follow-up, denial management, appeals and revenue cycle management.

However, ClaimSure does not guarantee the approval, payment or reimbursement of any medical claim.

Claim outcomes may depend on factors outside ClaimSure's control, including:

• Patient or member eligibility;

• Available benefits;

• Medical scheme rules;

• Authorisations;

• Clinical information;

• Coding and tariff requirements;

• Contractual arrangements;

• Submission requirements; and

• Decisions made by medical schemes, administrators or other payers.

5. No Guarantee of Financial Results

Information about ClaimSure's services should not be interpreted as a guarantee of increased revenue, reduced outstanding accounts, improved collections or any other specific financial result.

Actual results may vary depending on the circumstances and requirements of each practice.

6. Third-Party Information and Links

The website may contain references or links to third-party websites, organisations, medical schemes, service providers or other external resources.

ClaimSure does not control or necessarily endorse third-party content and is not responsible for its accuracy, availability, security or privacy practices.

Users access third-party websites at their own discretion.

7. No Client Relationship

Accessing this website, submitting an enquiry or requesting a consultation does not by itself create a client, professional or contractual relationship between you and ClaimSure.

Any services provided by ClaimSure will be governed by a separate written agreement.

8. Website Availability

Although we endeavour to keep the website available and accurate, ClaimSure does not guarantee that the website will always be available, uninterrupted, secure or free from errors.

9. Changes to Information

ClaimSure may update, modify or remove information on this website at any time without prior notice.

10. Limitation of Liability

To the fullest extent permitted by applicable South African law, ClaimSure Medical Solutions Pty Ltd will not be liable for any loss or damage arising from reliance on information contained on this website or from the use of, or inability to use, the website.

Nothing in this disclaimer excludes or limits liability that cannot lawfully be excluded or limited under South African law.

11. Governing Law

This Disclaimer is governed by the laws of the Republic of South Africa.

12. Contact

ClaimSure Medical Solutions Pty Ltd
Registration Number: 2026/605923/07

8274 Scorpio Drive
Johannesburg, Gauteng, 1827
South Africa

Email: info@claimsuremed.co.za
Website: claimsuremed.co.za